Insurance Coverage Overview

At Hero Market-EU, we understand that the security of your investments is paramount. That's why we offer eligible clients complimentary insurance coverage of up to 1 million EUR, AUD or USD (depending on region), underwritten by Lloyd's of London, one of the world's most prestigious and trusted insurance providers.

Free insurance is available to:

*Platinum+ and **Diamond tier members who are clients of Anchorage Asset Management AG, operating under the Hero Market-EU brand name.

*For clients holding deposit accounts of more than EUR/USD/AUD 400,000
**For clients holding deposit accounts of more than EUR/USD/AUD 800,000

Important Coverage Details

  • The policy covers eligible client claims who suffer losses in the rare event of insolvency by Hero Market-EU and the occurrence of a negligence episode (as outlined in the relevant policy).
  • Insurance coverage includes: up to 1 million EUR, AUD or USD (depending on the regulated entity); up to the aggregate limit purchased by Hero Market-EU; and subject to an excess amount (as defined by the applicable policy).
  • Coverage applies to amounts exceeding an initial threshold of 20,000 EUR, AUD or USD.
  • The policy covers cash, all CFD positions, and securities. Please note that REAL cryptocurrency positions are not covered by the policy, as established in the relevant policy documentation.

Three Levels of Protection

In the highly unlikely event of Hero Market-EU insolvency, eligible clients have three comprehensive levels of protection:

1

Asset Management

In the event of insolvency, an appointed liquidator will manage Hero Market-EU's assets and the distribution of funds among clients, where applicable. Client assets are held in segregated accounts, ensuring your funds remain separate from company operational funds.

2

Regulatory Protection

As a Liechtenstein-regulated entity (FMA Registration N. 111372/2006), Hero Market-EU operates under strict European financial regulations. Certain regulatory schemes apply that compensate clients in case of insolvency and shortfall of client funds up to an amount of 20,000 EUR/AUD/USD.

3

Private Insurance

Provided by Lloyd's of London, this investment insurance policy covers losses suffered due to insolvency, subject to an excess amount, and up to 1 million EUR/AUD/USD per eligible client. This additional layer provides premium protection for *Platinum+ (accounts over 400,000) and **Diamond (accounts over 800,000) tier members.

Additional Security Measures

Segregated Account Protection

Your absolute priority at Hero Market-EU is ensuring clients and their funds are safe and protected. Every deposit made by clients is held in a segregated account, meaning that even in the highly improbable event of Hero Market-EU insolvency, your funds will remain secure.

Top-Tier Banking Partners

To safeguard your funds, Hero Market-EU holds them in completely segregated accounts with top-tier banks or qualifying money market funds. This ensures an additional layer of security and regulatory compliance.

European Regulation

Based in Liechtenstein since 2006, Hero Market-EU operates under stringent European financial regulations, ensuring the highest standards of security, transparency, and client protection in all our operations.

Lloyd's of London Partnership

Our partnership with Lloyd's of London, a 335-year-old institution known for underwriting complex and specialist risks, provides our premium clients with world-class insurance protection backed by centuries of expertise.

Insurance — Frequently Asked Questions

What products are covered by the insurance policy?
The policy covers cash, all CFD positions, and securities. Please note that REAL cryptocurrency positions (non-CFD) are not covered by the investment insurance policy.
Who is covered by the insurance policy?
Insurance is available exclusively to *Platinum+ and **Diamond tier members who are clients of Anchorage Asset Management AG (operating as Hero Market-EU). *Platinum+ tier is for clients holding deposit accounts of more than EUR/USD/AUD 400,000, and **Diamond tier is for clients holding deposit accounts of more than EUR/USD/AUD 800,000. Coverage is subject to the terms and conditions outlined in the policy documentation.
Does the policy have an expiration date?
No. However, the policy may be revoked at Hero Market-EU's discretion at any time in the future. No advance notice is required for policy changes or termination.
When does the insurance policy become operative?
The policy becomes operative in the rare event of insolvency by Hero Market-EU and when a negligence episode occurs, as defined in the policy terms. It is designed as a safety net for extreme circumstances.
How does Hero Market-EU safeguard my money?
To safeguard your funds, Hero Market-EU holds them in completely segregated accounts with top-tier banks or qualifying money market funds. This means your money is kept separate from company operational funds and is protected even in unlikely adverse scenarios.
How can I qualify for insurance coverage?
To qualify for insurance coverage, you need to be a member of our *Platinum+ or **Diamond tiers. *Platinum+ membership requires deposit accounts of more than EUR/USD/AUD 400,000, while **Diamond membership requires deposit accounts of more than EUR/USD/AUD 800,000. Contact our support team at support@heromarkets-eu.com for more information about qualifying for premium membership tiers.

Ready to Invest with Confidence?

Join thousands of clients who trust Hero Market-EU with their investments. Experience professional financial services with comprehensive insurance protection.

Start Now